Support

CasterStats Support

We stand behind our products

At CasterStats, we know that good technical support is an integral part of the product. And because we want our products to work as well as possible for you, we work hard to make sure you are satisfied with the product and our support.

Knowledgebase

The quickest way to get support is to consult our knowledge base. This contains solutions to most problems encountered you are likely to find. Read the knowledgebase

Support Desk

If you can’t see the answer to your problem in our knowledge base, contact us directly by creating a support ticket using the following link. We have a full-time customer case team based at our corporate HQ in Belgium. Submit a ticket

Phone Support

If you need a higher level of support we offer two support packages, either up to 3 call backs per month or unlimited call backs per month and you can choose between a one off package or a regular monthly subscription. Order Additional Support